TikiTaka Privacy Policy

Last updated: April 14, 2026

At TikiTaka, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online gaming services.

Information We Collect

We collect personal information lawfully and fairly, including your full name, date of birth, residential address, email, phone number, and government-issued ID for account registration and identity verification. Financial details such as payment methods, transaction history, and source of funds are gathered to comply with anti-money laundering (AML) obligations. We also collect gaming activity data like betting patterns and session duration, plus technical data including IP address, device information, and cookies during platform use.

How We Use Your Information

Your information is used for account creation, management, and age verification as required under Australian gambling laws. We process it to handle deposits, withdrawals, and gaming transactions, while personalizing experiences and providing recommendations. Data supports fraud prevention, responsible gambling measures, customer support, marketing communications, and regulatory compliance including AML and reporting to authorities like AUSTRAC.

Information Sharing

We disclose personal information only as permitted by law, such as to regulatory bodies like gambling commissions, law enforcement, or AUSTRAC for compliance. It may be shared with trusted service providers including payment processors and identity verification services, who are contractually bound to Australian Privacy Principles. We do not sell your information to third parties.

Data Security

We implement robust security measures including encryption, secure servers, and access controls to protect your personal information from unauthorized access or breach. Regular security audits, firewalls, and monitoring systems help prevent fraud and cyber threats. Data is retained only as long as necessary for legal, regulatory, or business purposes, typically seven years for transaction records per AML requirements, then securely disposed.

Your Rights

Under the Privacy Act 1988 and APPs, you have rights to access, correct, or update your personal information held by us. You may request deletion where no longer required, withdraw consent for non-essential processing, or restrict use in certain cases. To exercise these rights or lodge a complaint, contact us; we respond promptly and facilitate anonymous transactions where practicable.

Cookies and Tracking

We use cookies and similar technologies to enhance site functionality, analyze usage, and personalize your experience. These collect technical data like IP addresses and browsing behavior for security and improvements. You can manage cookie preferences through browser settings.

Contact Us

For privacy concerns, access requests, or complaints, please contact our Privacy Officer.

[email protected]